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What We Offer

Fulfil all your voice requirements with our category-leading services. As a voice-optimised network provider, we offer many call solutions to increase your competitiveness in the market.

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Hosted PBX

SIP Trunk

A cloud-based private branch exchange that replaces your traditional phone system and enables VoIP calling. You can manage your calls, extensions, voicemail, and call routing from a web portal. You can also enjoy crisp voice quality, 24/7 support, and low-cost calling plans. Cloud PBX is a modern and innovative solution that provides you with a secure and reliable business phone system through the internet.

 

With Unique Soft cloud PBX, you get many benefits such as

- Flexibility and scalability: You can easily add or remove users, extensions, and features as your business needs change. You can also integrate your cloud PBX with other cloud-based applications such as CRM, email, and chat.


- Cost savings: You can save money on upfront costs, installation fees, maintenance charges, and phone bills. You only pay for what you use and enjoy low rates for local and international calls.


- Modern features: You can access advanced features that enhance your communication and productivity such as auto attendant, call recording, call reporting, call queues, extension dialing, conference calling, instant messaging, desktop sharing, and web conferencing.


- Easy setup and management: We can set up your cloud PBX system in minutes and provide you with training and help to manage our user-friendly portal. You can also manage your settings, users, and features from anywhere using our portal.

Unique Soft Global SIP trunking can be used by companies to improve their communication systems. By integrating global SIP trunking into their Cloud PBX and call center software

Global SIP trunking is a cost-effective alternative to traditional phone lines, as it eliminates the need for physical connections and allows companies to use their existing internet connection to make and receive calls, companies can enjoy several benefits, including

Cost savings: By using Unique Soft global SIP trunking, companies can reduce their monthly telephone bills by up to 50%


Scalability: Global SIP making it easy to scale up or down depending on business needs


Flexibility: Global SIP trunking can be integrated with a variety of communication systems, including Cloud PBX and call center software 


Advanced features: Global SIP trunking supports advanced call features such as encryption, call recording, and coverage in hard-to-get regions


Improved customer experience: By using global SIP trunking, call centers can improve their customer experience by providing better call quality and faster response times

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Business Number

Business Numbers or DID/Virtual and Toll Free : A cloud-based service that allows you to get local or toll free numbers from over 100 countries. You can use these numbers to make and receive calls from anywhere in the world. You can also display these numbers on your website, marketing materials, and business cards to boost your brand image and customer trust. 

With DID numbers, you can

- Expand your global presence and reach new markets, from over 100 countries and 4600 area codes worldwide
- Enhance your customer service and satisfaction
- Reduce your communication costs and increase your revenue
- Customize your call routing and forwarding options
- Manage your numbers and settings from our user-friendly portal

At Unique Soft LLC, we partner with all T1 carriers to manage global DID offering and to offer you the best quality and reliability for your DID numbers. We also provide you with 24/7 support and competitive pricing.

To get started with DID numbers, you can

- Contact us and share your requirements so that we can provide you with best solution, like DIDs clubbed with Free minutes and other free features.
- Monitor your usage and billing from our portal

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CALL CENTER

Unique Soft Call Center Solutions provide businesses with powerful tools to optimize their customer service operations. Our solutions are designed to maximize customer satisfaction, by leveraging the latest technologies to streamline the call center experience. Our comprehensive suite of services are tailored to meet the specific needs of your business, ensuring you get the most out of your customer service team.

Our solutions are designed to improve customer experience, increase efficiency, and reduce costs while providing the highest quality service. With our end-to-end solutions, you can easily manage incoming calls, route them to the right agents, and quickly respond to customer inquiries.With our end-to-end solutions, you can easily manage incoming calls, route them to the right agents, and quickly respond to customer inquiries.

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